Certification – a seal of quality
The translation industry is open to anyone. For customers it is therefore often difficult to assess the competence and, most importantly, the quality of a translation service provider because you may not have any knowledge of the relevant language.
Our certification under the Language Industry Certification System (LICS) in accordance with ISO 17100 is an international mark of excellence that proves the quality of our services. We first obtained this certification in 2008 and followed it up with successful biennial re-audits and re-certifications in 2014 and 2020. Each of these inspections was performed by Austrian Standards plus GmbH in Vienna. This European standard defines the required qualifications for all persons involved in the translation process and the requirements for managing translation projects.
On May 1, 2015, the new International Standard ISO 17100 on Translation Services has been published. In the member countries of the European Committee for Standardisation, this ISO standard will be endorsed as European Standard EN ISO 17100 and replaces EN 15038. The two standards are identical in their technical outcome, therefore our EN 15038 certificate (no. S 2008010) has been migrated from EN 15038 to an ISO 17100 certificate without further assessment procedure.
Our quality assurance processes ensure that PURETRANS consistently delivers high quality translations and follows detailed guidelines when selecting its translators and proofreaders. We are also very thorough in our application of the four-eye principle. Our project management processes are based on clear, standardised guidelines which are also supported by our Plunet Business Managertool. Finally, we keep a complete and transparent record of every translation project to ensure that the history of any given job can be tracked every step of the way.